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Policies

Shipping Policy

Shipping times can vary depending on USPS.

Orders are typically shipped within one business day.

USPS priority shipping is estimated to be 1-3 days in most instances, depending on the destination. However the delivery period can vary from 3-5 business days or more. Unfortunately, USPS does not guarantee delivery because there can be many factors that delay delivery; weather, processing error, slow traffic or heavy mail periods.

Returns & Refund Policy

FoodSupplementsMarket.com does not accept returns or issue any refunds of any products sold via its web store unless the product is damaged during shipping. No refunds will be issued to any returns received by Food Research that contain products where the plastic seal has been opened or damaged.

If you have any questions on product use and application or taste, please email us at info@foodsupplementsmarket.com for detailed information.

We appreciated your interest in FoodSupplementsMarket.com.

Privacy Policy

FoodSupplementsMarket.com will NEVER sell or exchange your personal information (name, email address and mailing address) to anyone. The following discloses our information gathering and dissemination practices for all URL's contained within the Food Research website. Information collected at our website, will be used for INTERNAL use only. Your information will never be revealed to an outside 3rd party. Any information you share with us is held with the utmost care and security, and will not be used in ways in which you have not agreed. Food Research respects the privacy of all users who visit this site. No effort is made to identify individuals without their prior knowledge and approval. The following policies are in effect for all of the web pages owned and operated by Food Research:

Personal Information

On all of our input forms we ask users to provide their e-mail address and/or mailing address for the intended purpose of the form. This site maintains a strict "no-spam" policy. Your e-mail address or street address will not be sold to a third party and is only used for the stated purpose of the form. Whenever the identity of a visitor is requested, we clearly indicate the purpose of the request.

Log Files

When a visitor views any of our pages, like all web servers, our system logs the visitor's domain name and/or IP address. We collect the domain names and/or IP addresses in order to compile information on what pages visitors successfully access, and what pages they may have experienced any technical difficulties with. This allows us to make improvements and upgrades to the site as needed. This information is collected solely for statistical purposes and is completely anonymous. The information is never used to identify any individuals.

Browser Cookies

Our on-line store uses "cookies" to store specific information about a customers account (if cookies are enabled in the customer's browser). This cookie is a small file containing encrypted data pertinent to the customer's account, such as their name. The cookie is stored on the customer's computer and cannot be viewed by other sites. The information contained in it is only used for storing account information for future visits.

Customer Records

When customers make a purchase from our on-line store, their records are never sold to a third party.

Secure Transactions

When a visitor provides certain types of sensitive information such as financial information, we redirect them to our payment gateway's secure server. We use stripe.com for payment processing. For more information please read their privacy policy located at: https://stripe.com/us/terms

FoodSupplementsMarket.com reserves the right to change its on-line policy at any time. Future changes will be duly noted on this page. If you have any other questions about this policy, please feel free to email us at info@foodsupplementsmarket.com.

Subscription Recurring Orders

FoodSupplementsMarket.com is not responsible for the management of any customer's subscription recurring orders. All Food Research customers who sign up for Subscription Recurring Orders are responsible for managing their own subscriptions.

Subscription Recurring Orders Customer Management may include but is not limited to:

  • Canceling subscriptions
  • Adding to an existing subscription
  • Subscription frequency
  • Updating shipping address
  • Updating credit card information
  • Editing product quantity on a subscription

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